FAQS

When will my order ship?
      We process and ship out all orders ASAP. Orders with standard shipping will usually be fulfilled and shipped the next several business days. Estimated delivery between several business days.
      Once your order is shipped, you will receive a shipping confirmaion email with the checking number. You can review the email to find the tracking number.
      Or you can check your order status and details by logging in to your account.
Why hasn't my tracking information updated?
      There are many parcels in the office, and they need time to arrange them for you. Also due to special case, it may cause slow delivery if there are any customs stuck and some road locked. The tracking status may update slowly. Please wait patiently.